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As part of the current push towards digitalisation, Jobcentre Plus are promoting the use of the use of the Direct Gov website for new claims to benefit. The process is reasonably straightforward to even those with only basic IT skills. The link to the on line portal is here

There are many benefits to using the service, and it can be accessed any time day or night. The process to complete a rapid reclaim to benefit (for those who have had a live claim in the last 6 months) on line takes only 15 minutes, a full new claim around an hour. It’s also possible to save a claim part way through and return to it later.

You can also access this link on our Use Links page along with othe recommeded organisations and service providers



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